June 13, 2018
Important Notice: Our first priority is to manage the water resources for our customers. We do so by providing the highest quality water at the lowest rate possible. There are many factors that are considered when determining whether or not to pass a rate increase on to our customers.
Recently the Public Service Commission approved a rate increase of 30.48% for Missouri American Water Company. This increase has raised the cost of water that Public Water Supply District 3 pays to supply water to our customers. This is the single largest increase that District 3 has ever incurred.
The Board of Directors for Public Water 3 have voted to increase our customers rates by 15%. In order to minimize the impact of the increase to our customers Water District 3 will absorb the additional 15% of the increase. The increase will be reflected on your July billing statement. We regret this unavoidable increase but it was necessary to continue the level of quality and service that our customers have come to expect.
We take our responsibility seriously to supply quality water, an essential necessity for life itself. We believe the quality product and service we provide continues to be the best value in our community.